Hi IOTM

Thank you for contacting us! We’ve received your request and will respond as soon as possible.
To ensure precision in processing your request, we handle all inquiries in writing only (via email or live chat). Our team is here every day from 10am to 7:30pm to assist you.
If you have additional details, feel free to reply to this email.

Best regards,
The Cover & Cushion Company

PS: Please find VIDEO explaining in further detail why we have live chat team and not a call centre.
https://youtu.be/Nz4fLTgf0Z8

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