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FedEx
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We sincerely regret the delay on your shipment.
Your package went missing in transit. We know that's frustrating, and we are sorry. Please review the latest tracking information below to see what happened and what comes next.
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Status update
Your package delivery is updated.
A new tracking record has been filed for your parcel. It includes the last known location, an updated delivery window, and instructions for next steps. Please check the full status to confirm your options.
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What occurred
During routine sorting at one of our regional facilities, your shipment was diverted from its scheduled route. Our team identified the irregularity within 24 hours and has since filed a corrective trace. The parcel is now assigned to an expedited handling queue.
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Your next steps
Visit the tracking portal to review the new status, confirm your delivery preferences, and if needed, submit a formal claim. We have extended the claim window for this shipment so you have ample time to review your options.
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One click is all it takes. No login required for basic tracking.
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FedEx values your trust. We're committed to resolving this quickly and transparently.
FedEx Corporation • 942 South Shady Grove Road • Memphis, TN 38120
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