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FedEx
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priority correspondence
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We owe you more than an apology.
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Your recent shipment was lost in transit — and we know that disrupted more than just your delivery. Please accept our sincere regret for the inconvenience. As a gesture of goodwill, you may select one premium gift, at no cost, shipped directly to your address on file.
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Your choice of premium gift
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Apple AirPods · Apple Watch · Beats by Dre Headphones
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Three high-value options. One is yours — at no cost. Each gift ships directly to the address we have on file. The selection process is simple and secure, and you'll confirm your choice in just a few steps.
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How to claim your gift
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1. Click the button below to open your secure claim portal.
2. Select your preferred gift from the three available options.
3. Confirm your shipping details and submit your choice.
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No cost to you. This is our gesture of goodwill. Your gift will ship to the address associated with your account. Please complete your selection within 14 days — after that the offer expires.
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Secure portal · Your information is protected
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FedEx Corporation · 942 South Shady Grove Road · Memphis, TN 38120
This message is intended for the recipient of the impacted shipment.
© 2025 FedEx. All rights reserved.
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