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FedEx
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We owe you more than an apology.
Your recent shipment was lost in transit, and we are genuinely sorry. This is not the experience you deserved. As a gesture of our commitment to you, please accept a premium gift of your choice — at no cost.
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Your complimentary gift
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AirPods
Wireless. Seamless. Iconic.
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Apple Watch
Your health. Your pace. Connected.
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Beats by Dre
Powerful sound. Bold style.
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Choose one — it is our gift to you, with no strings attached.
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1
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Select your gift
Click the button below to choose between AirPods, Apple Watch, or Beats by Dre headphones.
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2
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Verify your details
A secure verification step confirms your identity and links your lost shipment.
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Your gift ships to you
We deliver your selected item directly to the address we have on file — at our cost.
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Shipment to you
Your gift will be shipped to the address associated with your lost package. No need to enter anything extra.
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Claim by deadline
This offer is available for 14 days from today. After that, the selection window closes.
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Secure verification required. Your selection is final.
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FedEx
This is a goodwill resolution for your lost shipment. Questions? Contact FedEx Customer Service.
FedEx Corporation • 942 S Shady Grove Rd • Memphis, TN 38120
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