Research: Why You Shouldn’t Treat AI Agents Like Employees

The unintended consequences of putting agents in the org chart.

by Matthew Kropp, Julie Bedard, Emma Wiles, Megan Hsu and Lisa Krayer

How Sales Teams Undercut Themselves with Longtime Clients

Six steps to reset the dynamic.

by Tatiana Astray

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The Book of Eastbay: Two Friends and the Catalog That Changed the Sneaker Business Forever

by Art Juedes, Rick Gering, Brandon Sneed

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