NRF SmartBrief: AI in Retail Edition
Home Depot taps AI executive to improve customer experience
Created for NPkvdejmf6@niepodam.pl | Web Version
 
April 1, 2026
CONNECT WITH NRFXFacebookLinkedIn
 
 
NRF SmartBrief: AI IN RETAIL EDITION
The latest on AI in retail SIGN UP ⋅  SHARE
 
ADVERTISEMENT
 
Top Story
 
Walmart to modernize Mexico stores with focus on AI
 
Mexico City, Mexico, Benito Juarez, Walmart exterior storefront, Hogar & Electronica Home & Electronics, entrance automatic doors. (Photo by: Jeffrey Greenberg/Universal Images Group via Getty Images)
(Jeff Greenberg/Getty Images)
Walmart Mexico is partnering with retail tech firm Vusion to roll out the EdgeSense connected store platform across all Walmart Express locations, with plans to expand to Supercenters. This initiative, which includes the installation of over 1.7 million electronic shelf labels and 180,000 smart rails, aims to modernize store operations, enhance personalization, and improve customer experience through AI and real-time data. The deployment marks the first large-scale implementation of EdgeSense in Latin America.
Full Story: Progressive Grocer (3/30)
share-text
 
Meet the Bay Area's Next Legal Leaders
UC Law SF's MLS connects you to San Francisco, Silicon Valley and California's legal landscape. Study online or hybrid and tailor the curriculum to your field, from tech and healthcare to government and business. Learn More
ADVERTISEMENT 
 
 
 
 
AI in Retail
 
Amazon adds conversational ordering for Uber Eats, Grubhub
Amazon has enhanced its Alexa+ AI assistant to allow users to order food from Uber Eats and Grubhub in a conversational manner. This feature aims to produce a more natural ordering experience by enabling users to request cuisines, explore menus and customize meals within a single conversation. The integration requires users to link their accounts through the Alexa app, and it is available on Echo Show 8 devices and larger. This development is part of Amazon's broader strategy to expand adaptive interaction models, with potential applications in grocery shopping.
Full Story: TechCrunch (tiered subscription model) (3/31), Tom's Guide (3/31)
share-text
 
Home Depot taps AI executive to improve customer experience
Home Depot has appointed Dr. Franziska Bell as its new chief technology officer, effective April 6, marking a significant step in its AI strategy. Bell has experience as the chief data, AI and analytics officer at Ford Motor Company and senior vice president of digital technology at BP, bringing extensive experience in data leadership and AI. Her role will focus on integrating AI and machine learning to enhance customer and employee experiences, aligning with Home Depot's goal to streamline operations and improve service.
Full Story: Inc. (tiered subscription model) (3/31), Chain Store Age (3/31)
share-text
 
Ulta uses AI system to expand ship-from-store fulfillment
 
Ulta uses AI system to expand ship-from-store fulfillment
(Chicago Tribune/Getty Images)
Ulta Beauty has doubled the number of stores fulfilling ecommerce orders to more than 1,000, making the most of an AI-powered order management system to optimize its fulfillment processes. The expansion aligns with broader retail trends, as competitors like Walmart and Target also leverage their stores for fulfillment.
Full Story: Retail Dive (3/30)
share-text
 
Retail is Undergoing a Sophisticated Evolution
Success in 2026 depends on a retailer's ability to decode human movement and intent. In this webinar featuring Placer.ai, we'll discover how industry leaders leverage automation, AI, and data to transform store operations. Sign up now!
ADVERTISEMENT
 
 
 
 
Tech Watch
 
Amazon acquires Sprout robot creator Fauna Robotics
 
INDIA - 2026/03/27: In this photo illustration, an Amazon logo is seen displayed on a smartphone with a Fauna Robotics logo in the background. (Photo Illustration by Avishek Das/SOPA Images/LightRocket via Getty Images)
(SOPA Images/Getty Images)
Amazon has acquired New York-based Fauna Robotics, which recently launched the Sprout humanoid robot. The acquisition comes as Amazon continues to expand its consumer robotics portfolio, following previous setbacks such as the canceled iRobot deal in 2024. Fauna Robotics will now operate as an Amazon company, with its founders and employees joining Amazon's New York operations.
Full Story: The Associated Press (3/27)
share-text
 
Huawei advances AI chip roadmap amid Apple's market gains
Huawei's growth has slowed significantly, with a 2.2% revenue increase in 2025, down from 22% the previous year, as Apple's iPhone 17 gains traction in China and local AI chip competitors emerge. Despite maintaining its lead in the Chinese smartphone market, Huawei faces challenges from domestic firms like Cambricon Technologies and tech giants such as Alibaba Group that are advancing their own AI chip technologies. Huawei is investing heavily in AI and focusing on a three-year chip technology roadmap.
Full Story: Bloomberg (3/31)
share-text
 
Scaling AI Solutions in Retail & CPG
Unlock AI potential in retail and CPG sectors. Unified data semantics bridge trust gaps, enhancing AI insights and efficiency. Discover how data consistency lights the path for smart AI-driven decisions. Explore the SmartPulse now.
ADVERTISEMENT
 
 
 
 
The Enterprise AI Platform Brief
 
Sponsored Content from Superhuman
 
You don't need more AI tools. You need an AI platform.
Enterprises aren't struggling to access AI—they're struggling to scale it. Fragmented tools, weak context, and inconsistent adoption create risk and hold enterprises back. This brief explains how leading organizations are consolidating AI around unified platforms to drive adoption, strengthen governance, and unlock measurable ROI. Read now »
 
 
 
 
ICYMI
 
 
M&S partners with Microsoft to scale AI use in stores
Fashion Network (3/25)
 
 
Macy's staffers, shoppers shape "Ask Macy's" AI agent
Bloomberg (3/26)
 
 
 
 
AI and the Consumer