Hi asease,

Your ID has been declined.

Our team has reviewed your application however, it appears that the image you've uploaded isn't clear enough to approve or something was covering information we needed to see. Please understand that we require uploaded proof of employment to be clear and legible for our team to confirm your current employment within an eligible service.

For information on forms of ID we can accept for each service please refer to our FAQs.

If you are unable to provide one of the above forms of ID, we will unfortunately be unable to approve you for a Blue Light Card. If you have already paid, please log into your Blue Light Card account and send us a support ticket via the "My Account" section for our team to process your refund for you or get in touch with us via live chat (if this is available).

All the best,
Blue Light Card