| Posted on: Mon, 15 Dec 2025 12:54:48 UTC | |
| Impact Start Time: Mon, 15 Dec 2025 12:54:41 UTC | |
| Reporting and Logging Issue Customer Impact: When customers search/query logs in the Web Insights UI, they receive inconsistent results. Next Update: 4 hours Services affected: Nanolog Status: In Progress Event Type: Service Degradation Zscaler is currently investigating reports of issues with Reporting and Logging on its zscaler.net, zscloud.net Cloud. Your organization's policies are being enforced. All user logs are being collected and will be available at the resolution of this incident. Update - Mon, 15 Dec 2025 13:31:07 UTC The Zscaler team has identified the root cause and are actively prioritizing the incident, exploring various mitigation options, and working to restore services. | |