If you hold an operator’s licence it is important that your email address, telephone number and postal address held by us is correct.
If your contact details are not correct you may not receive important correspondence from the traffic commissioner that may affect your operator’s licence.
This now includes Prohibition Clearance Notices, which the DVSA is sending to the email in the correspondence field instead of by post.
If you receive correspondence electronically, through your VOL self-service account, it is also important to check that the email address linked to your account is correct. You can check this by logging in to VOL and then selecting ‘Your Account’ from the options at the top of the page.
