| Posted on: Sun, 14 Dec 2025 23:48:43 UTC | |
| Impact Start Time: Sun, 14 Dec 2025 23:48:35 UTC | |
| DNS Resolution Issue Customer Impact: Customers may experiencing failures with PAC files that use the host variable. This results in Zscaler Client Connector (ZCC) being unable to resolve the proxy hostname, causing traffic disruption. Available Workaround: Customers may update their PAC file as a temporary measure until the fix is released. Services affected: Authentication Status: In Progress Event Type: Under Investigation Zscaler has detected an issue on its zscaler.net, zscloud.net Cloud. Customers may experiencing failures with PAC files that use the host variable. This results in Zscaler Client Connector (ZCC) being unable to resolve the proxy hostname, causing traffic disruption. Update - Mon, 15 Dec 2025 00:02:03 UTC We have identified the root cause of the issue and working on resolution. | |