Dear Customer,

Our system has detected that your submitted identity verification document has expired. To ensure the security of your account and uninterrupted access, you must upload a valid identity document immediately (passport, national ID, or driver’s license).

Required documents:

• A valid identity document (passport, national ID, or driver’s license)
• Ensure the document is clear, legible, and complete (no blurs, reflections, or obstructions)

Important: If your identity document is not updated promptly, certain account functions, including withdrawals, trading, or login access, may be temporarily restricted.

Documents are reviewed within 1–3 business days. Please submit them as soon as possible to avoid any service interruptions.

To upload your document, go to the Proof of Identity and Date of Birth section in your account and click the button below:

Sincerely,

Interactive Brokers – Client Services