The wireless network provider reported higher levels of customer churn in the first quarter following price hikes. Executives see AI-driven customer experiences as part of the solution.
As the menu of options for consolidating enterprise IT expands, analysts and tech leaders continue to emphasize the importance of defining a clear hybrid cloud strategy. Learn more in this Trendline.
“We are working hard across all of the teams — hardware, software, even the build teams — to get things in place as quickly as possible,” CFO Amy Hood said Wednesday.
AI is now a business imperative, but using it in customer service can be complex. Discover practical use cases of AI transforming CX and learn how to effectively deploy the technology in this webinar.
