May 2, 2025
| Today’s news and insights for retail leaders
Column
Matt Shay, CEO of the trade group, called duties “an extraordinarily important tool” for President Trump. Meanwhile, the discount retailer is opening 132 stores this month alone.
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The e-commerce giant is “pretty maniacally focused” on keeping prices low, CEO Andy Jassy told analysts Thursday.
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The retailer’s location in Texas, which is its first “Store of the Future” in the U.S., is focused on innovation and caters offerings to regional customers.
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Last-mile delivery represents the final opportunity to win or lose customer loyalty and repeat purchases. But many retailers aren’t seeing high-quality performance from their on-demand solutions.
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Executives remained optimistic about the online retailer’s ability to weather tariff pressures, touting its marketplace structure.
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Featuring new products and packaging, the private label is also value-priced, with two-thirds of the items selling for less than $10.
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AI is already playing a crucial role in helping retailers deliver personalized customer experiences. Learn how to implement AI into your contact center in
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Amazon says it decided against telling shoppers how new duties affect prices, a plan the White House slammed as “hostile and political.” But is it a good idea? Yes and no.
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Retailers are experimenting with interactive store models to re-connect with shoppers. Explore how brands like Lego and Bath & Body Works are introducing new concepts in this Trendline.
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From Our Library
Trendline
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